Vj77 Privacy Policy – How We Protect Your Information

Vj77 collects only the information necessary to run its services smoothly. No irrelevant data is requested.

Information Provided Directly (at Registration)

• Full name and date of birth (for age verification)
• Mobile number and email address (for communication and OTP verification)
• Residential address (collected during KYC verification)
• National ID or passport information (for identity verification purposes, only when required)
• Payment information — bKash/Nagad number (for transaction processing)

Automatically Collected Information

Certain data is recorded automatically while you use VJ77:

• IP Address & Device Identification Data
• Browser Type & Operating System
• Platform activity logs (login times, bet history, page visits)
• Cookie and session data (see the Cookies section for details)

Collected data is used solely for the purposes listed below and for no other reason.

If you'd prefer not to receive promotional emails or SMS, you can opt out at any time from your account settings. However, account-related messages (such as security alerts) cannot be disabled, as they are sent for your protection.

Vj77 has a clear policy: member data will never be sold or shared with third parties for advertising purposes. However, there are specific circumstances under which data may be shared.

When Your Information Is Shared

• Payment Processors: Only the information strictly necessary to process a transaction is shared with bKash, Nagad, or your bank.
• Licensing Authority: Curacao eGaming may review certain data during its scheduled audits.
• Technology Service Providers: Cloud hosting and security service providers process data under their own privacy agreements.
• Legal Order: Data may be disclosed in compliance with a lawful order from a Bangladeshi or international court.
• Anti-Money Laundering: In accordance with international AML regulations, information on suspicious transactions may be reported to the relevant regulatory authority.

Vj77 uses a multi-layered security approach to protect your data. Even if one layer is compromised, the others continue to keep your information safe.

Technical Security

• All communications are encrypted via TLS 1.3. A green padlock in your browser's address bar confirms your connection is secure.
• Sensitive data (payments, NID numbers) is stored in the database in hashed and encrypted form.
• Firewall and DDoS protection systems are active 24/7.
• Any unusual login attempt on your account is automatically blocked and you are notified immediately.
• Regular penetration testing and security audits are conducted.

Institutional Security

All vj77 staff with access to member data are required to sign a Non-Disclosure Agreement (NDA) and complete security training. Role-based access controls are in place, ensuring each employee can only view the data necessary for their specific role.

In the event of a data breach, vj77 will notify affected members within 72 hours as required by law, and will take all necessary precautionary measures.

Cookies are small text files that a website stores in your browser. VJ77 uses three types of cookies, which work to enhance your experience and maintain the security of the platform.

As a VJ77 member, you have several rights over your own data. These are not privileges — they are your fundamental rights.

VJ77 does not retain data longer than necessary. However, certain information must be kept for a specified period due to legal obligations.

• Active Account: Data is retained for as long as your account remains active.
• After Account Closure: Financial transaction data is generally retained for 5 years, as required under international AML regulations.
• KYC Documents: May be retained for up to 5 years after account closure.
• Communication Logs: Support conversation records are retained for 2 years.
• Analytics Data: Anonymized usage statistics may be retained for up to 3 years.

Once data exceeds its retention period, it is securely destroyed so it cannot be recovered by anyone.